Serenza Beige Velvet Dining Chair

TRL Handmade Furniture offers free delivery and installation across Mainland UK. Your furniture will be carefully delivered to your chosen room and fully assembled by our team, provided there is clear and suitable access.

Please ensure all doorways, hallways, staircases, and access points are large enough to accommodate your item before placing your order.

Deliveries outside Mainland UK may be subject to additional shipping charges.

All furniture items are prepared with care and attention to detail. Sofas, chairs, stools, and other indoor pieces typically have an estimated lead time of 4–6 weeks, depending on the specific requirements of your order. Many items may be ready sooner, and your estimated delivery timeframe will be confirmed during checkout. Once your order is ready, we’ll contact you to arrange delivery at a time that suits you.

Returns (Furniture Products)

We take great care when preparing and delivering your furniture. If you believe your item has been damaged during delivery, please contact us with photos, and we’ll review the issue and arrange a suitable solution, including a replacement where applicable.

Please note that product variations may occur due to materials, fabric textures, wood details, and manufacturing processes. These are natural characteristics of the materials and are not considered defects.

If you have any concerns regarding your order, please email us with photos so our team can assess the issue. We will always work to resolve genuine faults that are not related to normal material characteristics or product specifications.