At TRL Handmade Furniture, your satisfaction with our custom-crafted products is our top priority. Due to the tailored nature of our furniture, returns and refunds have specific guidelines:

1. Returns

As each piece is made just for you, returns are not accepted unless there is a defect in manufacturing or materials. Please contact our team if this occurs so we can make it right.

2. Refunds

Issued solely in cases of unresolvable defects. We will always repair or replace a flawed product first before considering a refund.

3. Two Year Guarantee

All products are backed by a two year warranty protecting against manufacturing flaws. Contact us immediately if any defect arises and we'll make needed repairs.

4. Cancellations

Must be requested within 24 hours of ordering since production begins quickly. By ordering, you agree to these policies.

We hope you love your custom furniture as much as we enjoy crafting it. Our team is ready to assist if any issues emerge so you have the best experience possible. Quality craftsmanship and your satisfaction are our top priorities.